Question 1

What is the most important trend in SharePoint's evolution?

Accepted Answer

AI integration is the defining trend of 2024–2026: SharePoint becoming the primary knowledge source for Microsoft 365 Copilot and Copilot Studio agents. Organisations that structure their SharePoint content well (metadata, governance, current content) will get dramatically better AI results than those with poorly organised SharePoint environments.

Question 2

What are SharePoint Agents?

Accepted Answer

SharePoint Agents (announced 2024, GA 2025) are site-specific Copilot Studio agents scoped to a single SharePoint site: a policy library gets its own 'Policy Assistant' agent, a project site gets a 'Project Status' agent. Site owners can create and configure agents without IT involvement, using the site's content as the knowledge base.

Question 3

How is Viva evolving alongside SharePoint?

Accepted Answer

Microsoft Viva continues to expand as the employee experience layer: Viva Connections (SharePoint intranet in Teams), Viva Insights (AI-powered personal productivity analytics), Viva Learning (training in Teams), Viva Engage (social/community, Yammer successor) and Viva Goals (OKR management). Viva and SharePoint are increasingly integrated.

Question 4

What is Microsoft Fabric and how does it relate to SharePoint?

Accepted Answer

Microsoft Fabric is Microsoft's unified analytics platform (Power BI, Data Factory, Synapse, Real-Time Analytics). SharePoint Embedded (for ISVs) and SharePoint content can feed Fabric data lakehouses for advanced analytics. For most SharePoint users, the direct impact is better Power BI integration and AI-enriched search from Fabric-sourced data.

Question 5

Is SharePoint Server still relevant or is everything moving to Online?

Accepted Answer

SharePoint Online is clearly Microsoft's investment priority. SharePoint Server Subscription Edition is maintained for organisations with strict on-premises requirements. For most Swiss organisations, SharePoint Online provides better value, features and AI capabilities. CNEXT recommends planning SharePoint Server migrations to Online within the next 2–3 years.

Question 6

What is the role of Microsoft Graph in SharePoint's evolution?

Accepted Answer

Microsoft Graph is the API layer that makes SharePoint content accessible to AI: Copilot, Copilot Studio agents and third-party applications all access SharePoint data via Graph. Well-structured SharePoint (correct permissions, metadata, good content) returns better Graph API results, which directly translates to better AI agent quality.

Question 7

How is SharePoint improving for frontline workers?

Accepted Answer

SharePoint for frontline workers: Viva Connections provides a mobile-first intranet experience in Teams, SharePoint list views are optimised for mobile, Power Apps Canvas apps (with SharePoint backend) replace paper-based processes, offline sync for field documents and Teams Shifts integration for shift schedules accessible via SharePoint.

Question 8

What is the impact of Teams/SharePoint integration deepening?

Accepted Answer

Teams and SharePoint are increasingly unified: Teams channel files are SharePoint libraries, Viva Connections is SharePoint in Teams, SharePoint pages can be pinned as Teams tabs, Teams Premium enables AI-powered SharePoint note-taking from meetings, and SharePoint Agents appear in Teams chat. The boundary between Teams and SharePoint is dissolving.

Question 9

Will SharePoint be replaced by something else?

Accepted Answer

No indication in Microsoft's roadmap of replacing SharePoint Online. It is the foundational content layer for Microsoft 365 – every Team, OneDrive and M365 Copilot uses SharePoint storage. SharePoint's role is deepening (AI knowledge layer) rather than being replaced. CNEXT confidently invests in SharePoint expertise for the long term.

Question 10

What should Swiss organisations do to prepare for SharePoint's AI future?

Accepted Answer

CNEXT recommends: (1) Audit and clean SharePoint content (remove stale/inaccurate pages – they poison AI responses), (2) Enforce metadata and content types (AI needs structured content), (3) Fix permissions (oversharing = AI leaks data), (4) Configure Microsoft Search (foundation for Copilot quality), (5) Start a Copilot pilot with CNEXT guidance.

The Evolution ofSharePoint

The Evolution of
SharePoint