Agentic AI that actually does the work.
Copilot Cowork is live. The enterprise agentic AI that plans, executes and delivers multi-step work across your entire Microsoft 365 — while you stay in full control.
No more copying data between apps. No more manual follow-ups. Just describe the outcome — Cowork makes it happen.
Swiss companies that choose Microsoft with CNEXT
What is Microsoft Copilot?
Microsoft Copilot is Microsoft's AI assistant embedded directly into Microsoft 365 applications — Word, Excel, PowerPoint, Outlook, Teams and SharePoint. It uses large language models (GPT-4 / o-models) combined with your own Microsoft 365 tenant data, with no cross-tenant mixing. Copilot Studio additionally allows building custom AI agents on the Microsoft 365 ecosystem. For Swiss organisations: Copilot fully respects Microsoft Entra ID permissions.
of users save measurable time
Microsoft Work Trend Index 2025Microsoft 365 licences worldwide
Microsoft 2025Copilot add-on per user/month
Microsoft 2026faster meeting follow-up with Copilot
Forrester TEI 2025“Microsoft Copilot does not deliver value automatically on licence purchase — it needs clean data foundations, correct permissions and an adoption concept. That is exactly our work before the rollout.”
Marcel Haas— CEO, CNEXT
The agentic era is here.
Microsoft 365 Copilot has evolved from assistant to true digital coworker. With Copilot Cowork (launched March 2026, now in Frontier), you delegate complex, long-running tasks.
It creates a plan, reasons across your data, executes steps in Outlook, Teams, Excel, Word, SharePoint and more — and checks in for your approval. Powered by Work IQ and Anthropic Claude technology.
You give the goal. Cowork executes the plan.
Real examples already running in Frontier customers:
"Run the monthly budget review"
Analyses data, flags risks, prepares stakeholder summary, drafts briefing.
"Prepare Q2 board materials"
Pulls emails/files/meetings, builds the deck, schedules prep calls.
"Handle post-meeting follow-ups"
Extracts actions, assigns in Planner, sends personalised emails, updates files.
Work IQ + Copilot Studio
Work IQ knows your company context — not just public knowledge. Copilot Studio lets you build custom agents and multi-agent orchestration (GA April 2026) so specialised agents collaborate automatically on complex processes. No coding for most teams. Full governance and compliance for IT.
How forward-looking enterprises are using Copilot Cowork today.
Finance & Banking
- Autonomous monthly closing & variance analysis
- Regulatory reporting packages assembled from emails, Excel, SharePoint
- Risk assessment and scenario modelling with real-time data grounding
- Personalised stakeholder briefings and forecast narratives
Manufacturing
- Production scheduling optimisation with live shop-floor data
- Quality compliance & non-conformance report generation
- Predictive maintenance triage from IoT + maintenance logs
- Work instruction creation and supplier coordination
Pharma & Life Sciences
- Batch record review and deviation management
- SOP updates and compliance documentation
- Clinical trial data summarisation and reporting
- Supply-chain risk monitoring with regulatory grounding
Professional Services
- Client proposals and pitch decks from past projects
- Resource allocation and project staffing recommendations
- Post-project review and knowledge capture
- Automated billing & timesheet reconciliation
How much could your team save with Microsoft Copilot?
Our ROI calculator shows you in 2 minutes how many hours and CHF your company can save per year — based on real Swiss project data.
Calculate my ROI nowExample — 50-person team
2 600
hours saved / year
CHF 208 000
annual savings
< 5 months
payback period
* Based on avg. 1 h/day saved, CHF 80/h cost rate. Your numbers will vary.
Copilot Cowork vs. generic AI tools.
Generic AI is great for brainstorming. Copilot Cowork is built for real enterprise execution inside the tools you already use.
| Feature | Microsoft 365 Copilot + Cowork | ChatGPT Enterprise / Claude / Gemini |
|---|---|---|
| Data Grounding | Deep integration with your Microsoft Graph (emails, files, meetings, Teams) via Work IQ | Limited or none — you must copy/paste data |
| Agentic Execution | Native multi-step, long-running workflows across all M365 apps | Basic agents or none; mostly chat-based |
| Security & Compliance | Zero data leaves your tenant; full Purview, Swiss FADP/GDPR ready | Enterprise plans exist but no tenant-level grounding |
| Multi-Agent | Copilot Studio multi-agent orchestration (GA April 2026) | Experimental or unavailable |
| Enterprise Context | Work IQ knows your company context — not just public knowledge | General knowledge; no context about your org |
Everywhere your people already work.
Copilot isn't one app — it's many touchpoints. One license, all surfaces.
Microsoft 365 Copilot Chat
Secure AI chat grounded in your data, in Edge, Teams and the web. Web grounding, file analysis, image generation.
Copilot in Word
Draft, rewrite and summarise — grounded in your documents, emails and SharePoint content.
Copilot in Excel
Explain data, suggest formulas, generate charts, kick off Python analyses.
Copilot in PowerPoint
Build decks from Word docs or prompts. Restructure slides and bind them to your brand templates.
Copilot in Outlook
Summarise threads, draft replies, suggest meetings, coach you to clearer email.
Copilot in Teams
Meeting transcripts, decisions and action items. Channel recaps and chat summaries.
Copilot in OneNote & Loop
Organise notes, extract to-dos, co-edit Loop components in real time.
Copilot Pages
Multiplayer, persistent AI answers — as an editable Loop page for your team.
Copilot Studio
Build your own copilots and agents. Connect knowledge, run actions, deploy to Teams/SharePoint/web.
Copilot without data-protection drama.
All processing stays inside your Microsoft 365 tenant. Full support for Swiss FADP, GDPR, ISO 27001.
Data stays in your tenant
No training of the LLMs on your content. Data does not leave the Microsoft 365 service boundary.
Permissions are respected
Copilot only sees what the user can see in SharePoint, OneDrive, Outlook and Teams.
EU Data Boundary
Optionally operated within the EU Data Boundary — relevant for Swiss customers with DPA/GDPR requirements.
Sensitivity labels & Purview
Microsoft Purview labels apply inside Copilot — DLP, restricted SharePoint search, full audit logs.
Activating the license isn't adoption.
We help you go from "Copilot is on" to "Copilot is used" — in four steps.
Readiness & data hygiene
License check, clean up permissions, label sensitive content, prepare restricted SharePoint search.
Pilot with champions
20–50 power users across 2–3 departments. Use-case library, weekly office hours.
Measure & roll out
Microsoft Copilot Dashboard, qualitative interviews, ROI story. Phased rollout.
Extend with Studio
Custom agents and connectors in Copilot Studio — wired into your line-of-business systems.
What does Copilot really cost?
Three building blocks, often combined. Business and Enterprise only. We help you choose, plan and procure.
Microsoft 365 Copilot
BaseFull Copilot in Word, Excel, PowerPoint, Outlook, Teams, OneNote, Loop, Pages.
Copilot Cowork
New 2026Agentic multi-step workflows. Plans, executes and delivers — with human checkpoints.
Copilot Studio
ExtendCustom copilots and agents — multi-agent orchestration GA April 2026.
Copilot in Switzerland
Swiss DPA-compliant with EU Data Boundary and clear Microsoft contracts
Swiss German is understood — responses in DE/FR/IT/EN
Consulting, training and support in German and French — from Bern
Experience across public sector, healthcare, financial services and SMEs
Swiss enterprise bundles and volume pricing available
Need autonomous agents beyond M365?
Copilot Studio agents, OpenAI, Claude and our OpenClaw framework — on the Agentic AI page.
Copilot Studio in Detail
Copilot Studio Workflow Designer: What Build 2026 Actually Changes
The new Workflow Designer introduces Agent Actions as the new unit of work, natural-language condition authoring, native loops over SharePoint datasets, and a step-by-step debugger. A paradigm shift — not just an interface update.
Ready for Copilot Cowork?
We guide you from the Frontier programme through readiness and governance to enterprise-wide adoption.