Q: How long does a roadmap discovery workshop take?

A CNEXT roadmap discovery workshop is typically 1 day (6 hours): morning = current state (stakeholder interviews, technical assessment), afternoon = future state definition, prioritisation and roadmap drafting. The written roadmap is delivered 5 business days after the workshop. Discovery workshops are conducted in Bern (CNEXT office) or at the client's location.

Q: How much does a CNEXT roadmap cost?

Roadmap discovery workshop + written roadmap: CHF 2,400 (fixed price, half-day workshop) or CHF 4,800 (full-day workshop for complex transformations). For CNEXT clients who proceed with a project within 3 months, the roadmap fee is credited against the project invoice.

Q: Does the roadmap include resource estimates for internal IT staff?

Yes. CNEXT roadmaps include: CNEXT effort estimates (days per phase), client IT team effort estimates (for testing, user communication, data preparation) and key business stakeholder involvement (for sign-off decisions and user acceptance testing). This gives HR and budget planning teams the data they need for resource allocation.

Q: How does CNEXT handle project dependencies in the roadmap?

CNEXT uses a dependency matrix: each workstream (e.g. SharePoint governance, Teams rollout, Copilot Studio agents) is mapped against other workstreams and external dependencies (Microsoft licence changes, Swiss regulatory deadlines, organisational readiness). Critical path items are highlighted and managed as key project risks.

Q: Can the roadmap be adapted after delivery?

Yes. Roadmaps are living documents. CNEXT includes a quarterly roadmap review as a standard deliverable in all managed service contracts. For project clients, CNEXT offers a 1-hour roadmap update session (CHF 320) at the end of each project phase to refresh the remaining phases based on lessons learned.

Q: Does CNEXT provide a Microsoft 365 Copilot adoption roadmap?

Yes. The CNEXT Copilot Adoption Roadmap covers: Phase 1 – Readiness (tenant preparation, permissions review, Sensitivity Labels); Phase 2 – Pilot (25–50 users, measurement, feedback loop); Phase 3 – Scale (department rollout, champion programme, training); Phase 4 – Optimisation (usage analytics, prompt library, Copilot Studio custom agents).

Q: What is a quick-win in a CNEXT roadmap?

A quick-win is a roadmap item that: (1) delivers tangible business value, (2) takes <4 weeks, (3) has low risk and (4) builds confidence for the broader transformation. Examples: a Power Automate leave request flow replacing a paper form, a SharePoint department site replacing a file share, or a Copilot Studio FAQ bot for the IT helpdesk. CNEXT always identifies 3–5 quick-wins in every roadmap.

Question 1

What is a CNEXT project roadmap?

Accepted Answer

A CNEXT project roadmap is a phased plan for a Microsoft 365 or AI transformation: milestones, deliverables, resource requirements, dependencies (what must happen before what), risks and key decisions. Roadmaps are typically delivered as a PowerPoint + Excel document after a paid discovery workshop (CHF 2,400).

Question 2

What types of roadmaps does CNEXT deliver?

Accepted Answer

CNEXT delivers: SharePoint Online rollout roadmaps (migration from on-premises or new deployment), Microsoft 365 Modern Workplace transformation roadmaps, Power Platform adoption roadmaps (governance → pilot apps → scale), Agentic AI / Copilot Studio roadmaps (readiness → pilot agent → scale) and Microsoft 365 Security / Zero Trust roadmaps.

Question 3

What is included in a CNEXT roadmap?

Accepted Answer

A CNEXT roadmap includes: current state assessment (what exists today), desired future state (what success looks like), phases with milestones (typically 3–5 phases over 6–24 months), resource estimates per phase (CNEXT + client), dependency map (what depends on what), risk register with mitigation strategies and quick-win opportunities (results in <4 weeks).

Question 4

How long does a roadmap discovery workshop take?

Accepted Answer

A CNEXT roadmap discovery workshop is typically 1 day (6 hours): morning = current state (stakeholder interviews, technical assessment), afternoon = future state definition, prioritisation and roadmap drafting. The written roadmap is delivered 5 business days after the workshop. Discovery workshops are conducted in Bern (CNEXT office) or at the client's location.

Question 5

How much does a CNEXT roadmap cost?

Accepted Answer

Roadmap discovery workshop + written roadmap: CHF 2,400 (fixed price, half-day workshop) or CHF 4,800 (full-day workshop for complex transformations). For CNEXT clients who proceed with a project within 3 months, the roadmap fee is credited against the project invoice.

Question 6

Does the roadmap include resource estimates for internal IT staff?

Accepted Answer

Yes. CNEXT roadmaps include: CNEXT effort estimates (days per phase), client IT team effort estimates (for testing, user communication, data preparation) and key business stakeholder involvement (for sign-off decisions and user acceptance testing). This gives HR and budget planning teams the data they need for resource allocation.

Question 7

How does CNEXT handle project dependencies in the roadmap?

Accepted Answer

CNEXT uses a dependency matrix: each workstream (e.g. SharePoint governance, Teams rollout, Copilot Studio agents) is mapped against other workstreams and external dependencies (Microsoft licence changes, Swiss regulatory deadlines, organisational readiness). Critical path items are highlighted and managed as key project risks.

Question 8

Can the roadmap be adapted after delivery?

Accepted Answer

Yes. Roadmaps are living documents. CNEXT includes a quarterly roadmap review as a standard deliverable in all managed service contracts. For project clients, CNEXT offers a 1-hour roadmap update session (CHF 320) at the end of each project phase to refresh the remaining phases based on lessons learned.

Question 9

Does CNEXT provide a Microsoft 365 Copilot adoption roadmap?

Accepted Answer

Yes. The CNEXT Copilot Adoption Roadmap covers: Phase 1 – Readiness (tenant preparation, permissions review, Sensitivity Labels); Phase 2 – Pilot (25–50 users, measurement, feedback loop); Phase 3 – Scale (department rollout, champion programme, training); Phase 4 – Optimisation (usage analytics, prompt library, Copilot Studio custom agents).

Question 10

What is a quick-win in a CNEXT roadmap?

Accepted Answer

A quick-win is a roadmap item that: (1) delivers tangible business value, (2) takes <4 weeks, (3) has low risk and (4) builds confidence for the broader transformation. Examples: a Power Automate leave request flow replacing a paper form, a SharePoint department site replacing a file share, or a Copilot Studio FAQ bot for the IT helpdesk. CNEXT always identifies 3–5 quick-wins in every roadmap.

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