AI Colleagues
Your digital team members.
We build bespoke AI agents that work autonomously, know your systems, and create value side by side with your team — developed together with you, for your specific needs.
More than a tool.
A colleague.
Traditional automation executes rigid rules. An AI Colleague understands context, assesses situations and decides independently — like an experienced employee. It doesn't work for you, it works with you.
We develop every AI Colleague together with you — side by side. Your domain knowledge combined with our technical expertise creates agents that truly fit your business.
Four complementary approaches — matched to your specific needs
We recommend the best approach based on complexity, integration depth, governance and data sovereignty — from low-code inside Microsoft 365 to fully self-hosted.
Microsoft Copilot Studio Agents
Low-code conversational and process automation — native to Microsoft 365 (Teams, Outlook, SharePoint).
Real-world scenarios
- HR: candidate screening, interview scheduling, onboarding and internal policy support
- IT Service Desk: intelligent ticket resolution, user provisioning and knowledge retrieval
- Finance: invoice processing, expense checks and reconciliation with Bexio/Abacus
- Sales & Customer Service: lead qualification, personalised proposals and quotes
Best for
Fast M365-native automation
Key advantage
Low-code, quick deployment, seamless Teams integration
Foundry Agent Service
Azure AI Foundry
Enterprise-grade managed platform for complex, scalable multi-agent systems and long-running autonomous workflows.
Real-world scenarios
- End-to-end business process automation (order-to-cash, procure-to-pay)
- Multi-system compliance and regulatory reporting orchestration
- Advanced decision-support agents across structured and unstructured data
Best for
Complex enterprise multi-agent workflows
Key advantage
Scalable, managed, strong governance & observability
Custom Full-Stack AI Agents
Bespoke agents built with modern full-stack technologies for highly specialised requirements and deep system integrations.
Real-world scenarios
- Unique proprietary business logic or complex algorithmic processes
- Deep integration with legacy, on-premise or non-standard systems
- Advanced multi-channel autonomous operation with custom security models
Best for
Deep custom integration & proprietary logic
Key advantage
Unlimited flexibility, full-stack development
OpenClaw Agents
Open Source — self-hosted
Autonomous, self-hosted AI agents built on the popular open-source OpenClaw framework — fully transparent, customisable and running on your own infrastructure for maximum data sovereignty.
Real-world scenarios
- Proactive personal and team assistance via Teams, WhatsApp, Telegram, Slack, email
- Autonomous task execution (calendar, research, notifications, follow-ups)
- Self-hosted solutions for regulated environments requiring full code transparency and zero cloud dependency
- Cost-effective, auditable agents — full control and no vendor lock-in
Best for
Maximum sovereignty & transparency
Key advantage
Self-hosted, open source, full control & auditability
All solutions can be deployed on Microsoft Azure with Swiss data residency or fully on-premises / self-hosted, backed by enterprise-grade security and compliance (Swiss DPA, GDPR).
Meet the team
No generic bots — digital colleagues with clear roles, built for Swiss SMBs. We give every AI Colleague a name, a character and a clear remit. Your team knows immediately who is responsible for what.

Beat
Front-Desk Colleague
"I take every call — even at 22:30, when you're still in the workshop."
Beat answers your customers' calls, WhatsApp and emails, qualifies enquiries, books appointments in your calendar and creates a clean CRM record for you. Whatever he doesn't know, he escalates to the right person — with the full history attached.
Speaks to

Vreni
Bookkeeping Assistant
"When a supplier is waiting, I get nervous. So I check the inbox every day."
Vreni pulls supplier invoices from your inbox and scan folder, reads them, matches them against purchase orders and pre-books them into Bexio, Abacus or Topal. If she spots double payments or missing VAT, she pauses and asks.
Speaks to

Marco
Quote Writer
"Give me the brief — the quote will be on your desk after coffee."
Marco turns a short note, a voice memo or a customer email into a complete quote: scope, items from your catalogue, prices, T&Cs, a clean branded PDF — and files everything in the right customer folder.
Speaks to

Anja
Social Media Editor
"I sound like you — just more regular."
Anja drafts LinkedIn, Instagram and newsletter posts in your Swiss tone of voice, schedules them, monitors mentions and prepares replies for your one-click approval. She also sees which topics are trending and proposes them.
Speaks to

Ruedi
Workshop Dispatcher
"No appointment forgotten, no spare part too late."
Ruedi schedules service appointments, sends SMS reminders to customers, reorders spare parts when stock runs low, and prepares tomorrow's job list at end of day. When a job runs long, he proactively informs the customer.
Speaks to

Sina
Recruiting Screener
"I read all 80 applications — and remember the good ones."
Sina reviews applications against your role spec, proposes a shortlist, writes friendly first-contact emails and schedules interviews — including across your team's calendars. Rejections she phrases respectfully and never as copy-paste.
Speaks to

Tobias
IT Helpdesk
"Forgot your password? No problem — I'll take care of it."
Tobias is first line for your staff: password resets, M365 licence requests, new printers, VPN headaches, onboarding checklists. What he can't fix himself he documents cleanly and hands to your IT partner — with all the relevant logs attached.
Speaks to

Lena
Compliance Watch
"I read what no one else reads — and tell you what matters."
Lena tracks daily changes in Swiss DPA, VAT, industry regulation and Microsoft updates that affect your business. Once a week she writes a short briefing for management and flags contracts or processes you should review.
Speaks to

Fridu
Sales Assistant
"No deal goes forgotten — I always have your pipeline in view."
Fridu monitors your CRM records in Dynamics 365 and HubSpot, spots deals at risk of going cold and alerts the team in time. He logs call outcomes automatically, drafts follow-up emails and delivers a clear pipeline overview every morning — so the sales team starts the day fully focused.
Speaks to

Cordula
Address Quality Agent
"No package to the wrong address — I keep your master data clean."
Cordula checks addresses automatically against the Swiss Post address API, corrects errors and syncs the cleaned data in the background with Abacus, Bexio or your ERP. Discrepancies are reported proactively via Teams or email — and everything is recorded in the audit trail.
Speaks to
Built side by side
We don't build AI Colleagues for you — we build them together with you. Your domain knowledge is indispensable. We bring the technical expertise.
Discovery & Diagnosis
Together we analyse your existing processes, identify the biggest friction points and define where an AI agent creates the most value.
Agent Design
We jointly define the agent personality, language, capabilities, boundaries and escalation paths. You decide how your AI Colleague should behave.
Build & Integration
Our team builds the agent with Microsoft Copilot Studio, Azure AI or our OpenClaw framework and integrates it into your existing system landscape.
Co-Training & Fine-tuning
Together with your domain experts, we train and test the agent with real scenarios. You give feedback — we refine continuously.
Deployment & Go-Live
We accompany the rollout, train your team and ensure the AI Colleague goes live productively and securely.
Monitoring & Evolution
After go-live we monitor performance, usage and quality. Your AI Colleague grows with your business — we continuously develop it further.
AI Colleagues in practice
Company
Swiss Energy Provider
Challenge → Solution
Hundreds of new regulations annually had to be manually reviewed and assessed. High time effort, risk of errors.
AI agent scans EU and CH regulatory databases daily, assesses relevance, creates summaries and alerts compliance teams.
Result
85% less manual review time
Company
International B2B Trader
Challenge → Solution
High volumes of similar enquiries about order status, delivery dates and product availability tied up the service team.
AI Colleague connected to ERP, CRM and logistics system answers enquiries in real time — 24/7, in 3 languages.
Result
70% of enquiries fully automated
Company
Swiss Law Firm
Challenge → Solution
Contract reviews took hours. Lawyers wanted to focus on strategic work, not routine checks.
AI agent reads contracts, extracts risk points, compares with template documents and creates structured reports in minutes.
Result
Reviews in 8 minutes instead of 3 hours
Platforms & Frameworks
We are platform-agnostic — and choose together with you the best solution for your requirements and infrastructure.
Transparent pricing
Every project is unique. These benchmarks give you a first orientation.
Starter Agent
ab CHF 5'000
Ideal entry point: one focused AI agent for a clearly defined use case.
- 1 AI agent
- Up to 3 integrations
- Copilot Studio / Azure AI
- Deployment & training
- 30 days support
Professional Team
ab CHF 15'000
Multiple specialised AI Colleagues working together, covering your core workflow.
- 2–4 AI agents
- Multi-system integration
- Agent-to-agent communication
- Custom training
- 90 days support & monitoring
Enterprise AI Workforce
On request
Bespoke AI agent ecosystem for complex, enterprise-wide requirements.
- Unlimited agents
- Full system integration
- Dedicated development team
- SLA-based support
- Ongoing evolution & optimisation
Frequently asked questions
What are AI Colleagues and digital coworkers?
AI Colleagues (digital coworkers) are AI agents that autonomously handle tasks, interact with systems and deliver results – just like a digital employee. Unlike traditional RPA, AI Colleagues operate with natural language and adaptive reasoning. CNEXT implements AI Colleagues on Microsoft Copilot Studio and Azure AI Foundry for Swiss SMEs and enterprises.
of repetitive knowledge work can be fully or partially taken over by AI Colleagues (McKinsey, 2024)
McKinsey 2024availability without sick days, holidays or overtime – AI Colleagues work around the clock for your organisation
CNEXTfor a production-ready AI Colleague on Microsoft Copilot Studio with CNEXT – including deployment, testing and documentation
CNEXT Projektdaten“AI Colleagues are no longer science fiction. We have already implemented digital coworkers for Swiss SMEs that daily handle hundreds of requests, book appointments and create quotes – without human intervention.”
Marcel Haas— CEO & Solution Architect, CNEXT
Last updated: July 2026
Which AI Colleague do you need?
Tell us about your biggest process problem. In a free 45-minute conversation, we define together which AI Colleague makes the biggest difference.