Microsoft Forms for surveys and feedback

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    Microsoft Forms for surveys and feedback

    Microsoft Forms for surveys and feedback helps Swiss organizations collect insights efficiently and improve decision-making.

    October 7, 20247 min read
    Christian Flückiger

    Christian Flückiger

    Solution Architect

    christian.flueckiger@cnext.ch
    10+ Jahreexperience·SharePoint & Microsoft Teams
    CNEXT Microsoft Partner

    Quick Answer

    Microsoft Forms for surveys and feedback helps Swiss organizations collect insights efficiently and improve decision-making.

    Microsoft Forms is the integrated survey tool in Microsoft 365 that allows you to create professional forms, surveys, and quizzes in just a few minutes. For Swiss companies, Forms offers the advantage that all data remains within the M365 environment and complies with regulatory requirements.

    Features

    Question Types

    Forms supports a variety of question types: Multiple Choice, Text Entry, Rating Scales (Likert), Date, Ranking, and Net Promoter Score (NPS). The branching logic is particularly useful: depending on the answer, users are directed to different follow-up questions. This allows you to create complex surveys that adapt individually to the respondents.

    Design

    The form can be customized with company colors, background images, and your own logo to match your corporate design. QR codes enable easy distribution at events or in printed materials. Forms is fully responsive and works on all devices – important for employees in the field or in production.

    Evaluation

    The real-time evaluation displays results as charts and summaries directly in Forms. For deeper analysis, responses can be exported as an Excel file or visualized directly in Power BI. Automatic summaries help to quickly identify trends and patterns.

    Use Cases

    Employee Surveys

    Many Swiss companies use Forms for regular pulse surveys on employee satisfaction. The anonymity feature ensures that honest feedback is provided. In combination with Power Automate, results can be automatically forwarded to HR personnel.

    Customer Feedback

    After a workshop, consultation, or event, structured customer feedback can be collected via Forms. The integration with Teams allows forms to be shared directly in channels or chats, facilitating joint discussions of the results. For event registrations, Forms offers a cost-effective solution without external tools.

    Quiz

    In the training sector, the quiz mode enables knowledge assessments with automatic grading and point allocation. For compliance training or onboarding programs, employees can directly test their knowledge, and the results are automatically documented.

    Conclusion

    Microsoft Forms is a versatile tool for surveys, feedback, and knowledge tests. The seamless integration into Microsoft 365, adherence to data protection standards, and ease of use make Forms the ideal solution for Swiss companies – from SMEs to large corporations.

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    This article was created with the support of AI and reviewed by our team. We use AI tools to produce high-quality content efficiently — the editorial responsibility always lies with our experts.

    Christian Flückiger

    Christian Flückiger

    Solution Architect

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