Tina: Our AI Assistant for Dental Practices

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    Tina: Our AI Assistant for Dental Practices

    How Tina as an AI assistant relieves dental practices from scheduling, findings documentation and patient communication – built on Microsoft Azure AI.

    December 18, 20244 min read read
    Marcel Haas

    Marcel Haas

    Solution Architect, CEO

    marcel.haas@cnext.ch

    Quick Answer

    How Tina as an AI assistant relieves dental practices from scheduling, findings documentation and patient communication – built on Microsoft Azure AI.

    Why Tina?

    Dental practices face the daily challenge of optimally serving a high number of patients while efficiently handling administrative tasks. Tina – the AI assistant by CNEXT for dental clinics – automates appointment scheduling, patient communication, and documentation, giving the practice team valuable time back.

    What is Tina?

    Tina is an intelligent AI assistant specifically developed for dental practices. It integrates seamlessly into existing practice systems and is accessible to patients via an app or the practice website. Tina is personalized – each patient logs in with a personal account, and Tina knows the individual treatment history.

    What can Tina do?

    Treatment Planning

    Tina supports the planning and coordination of treatment appointments smoothly and efficiently.

    • Digital appointment booking: Patients book appointments around the clock – via app or web.
    • Treatment series planning: Multiple sessions are intelligently scheduled in the correct sequence.
    • Automatic reminders: Tina reminds patients of upcoming treatments and reduces no-shows.
    • Chair scheduling: Optimal use of treatment chairs and equipment.

    Findings & Documentation

    • Digital findings documentation: Dental status and findings are recorded in a structured way and can be accessed at any time.
    • Treatment suggestions: Based on findings, Tina suggests suitable treatment options.
    • Recall management: Tina coordinates recall appointments for check-ups and prophylaxis.

    Patient Communication

    • Natural language communication: Patients communicate via text or voice.
    • Multilingual: Tina communicates in German, French, English, and other languages.
    • Privacy compliant: All communication and data are stored according to Swiss nDSG standards.

    Tina and Microsoft

    Tina is based on Microsoft Azure AI and Microsoft Copilot Studio and was developed by CNEXT. Integration into Microsoft 365 practice environments is seamless. Data protection and security according to Swiss standards are an integral part of the architecture.

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    This article was created with the support of AI and reviewed by our team. We use AI tools to produce high-quality content efficiently — the editorial responsibility always lies with our experts.

    Marcel Haas

    Marcel Haas

    Solution Architect, CEO

    6x Microsoft Applied Skills

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