Question 1

What is Microsoft Search in Microsoft 365?

Accepted Answer

Microsoft Search is the unified search experience in Microsoft 365: search in SharePoint, Teams, Outlook, Office apps and Bing for Work all show results from the same index. CNEXT configures Microsoft Search: connectors (for on-premises content), bookmarks (promoted answers), Q&A answers, people profiles and custom verticals (search by document type, project, etc.).

Question 2

What are SharePoint managed properties?

Accepted Answer

Managed properties are the searchable metadata fields in SharePoint: Title, Author, ContentType, Department, DocumentStatus etc. CNEXT configures custom managed properties (mapped to document library columns), marks them as searchable/queryable/retrievable and adds them as search refiners – enabling filtering by Department, Status or Document Type in search results.

Question 3

How does CNEXT improve SharePoint search results quality?

Accepted Answer

CNEXT improves search quality: (1) Configure managed properties for key metadata. (2) Add search refiners for Department, Document Type, Date Range. (3) Create Query Rules to boost official policies and templates in results. (4) Add Bookmarks for frequently searched terms ('IT request form', 'expense policy'). (5) Configure Best Bets (promoted results for key queries).

Question 4

What are SharePoint search verticals?

Accepted Answer

Search verticals are custom search scopes: instead of 'All', users can search 'Policies', 'Projects', 'People', 'News' as separate tabs. CNEXT creates custom verticals with specific managed property filters (ContentType=Policy, or site=projectsite), custom result types (card designs for each content type) and refiners per vertical.

Question 5

Can SharePoint search index external systems (like an ERP or website)?

Accepted Answer

Yes via Microsoft Search Graph Connectors. CNEXT builds connectors for: on-premises file shares (File Share Connector), SQL databases (SQL Connector), SAP (custom Graph Connector), Confluence (migrating to SharePoint), ServiceNow and Azure Blob Storage. All indexed content appears in Microsoft Search results alongside SharePoint content.

Question 6

What is semantic/AI-powered search in SharePoint?

Accepted Answer

Microsoft Search includes AI-based ranking that understands query intent beyond keywords. For organisations with large document repositories, CNEXT implements Azure AI Search (Cognitive Search) as a supplementary search layer: vector embeddings for semantic similarity search, hybrid search (keyword + vector), and a Copilot Studio Q&A agent on top.

Question 7

How does CNEXT configure people search in SharePoint?

Accepted Answer

People search uses Microsoft 365 profile data (Entra ID + SharePoint profile service). CNEXT enriches people search by: populating profile fields (skills, expertise, department, phone, photo), configuring people search refiners (Department, Location, Skills), building an org chart web part and enabling Delve profiles for expertise discovery.

Question 8

What are Result Types in SharePoint search?

Accepted Answer

Result Types define how search results are displayed: a document, a person, a news article or a project can each have a custom card design (title, description, thumbnail, metadata, quick links). CNEXT builds custom Result Types for the most searched content types, significantly improving result scanability.

Question 9

How does search governance work in SharePoint?

Accepted Answer

CNEXT implements search governance: regular search analytics review (what are users searching for? what returns no results?), updating query rules and bookmarks based on analytics, cleaning stale content (retire unused sites that pollute results), and monitoring search index health. Typically quarterly for organisations with 200+ users.

Question 10

How long does a SharePoint search optimisation project take?

Accepted Answer

A search audit and configuration project (managed properties, refiners, query rules, bookmarks, verticals): 2–4 weeks. An enterprise search project with Graph Connectors and Azure AI Search: 6–12 weeks. CNEXT provides a search analytics report before the project to focus effort on the highest-impact improvements.

Alles finden. Sofort.

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Personensuche

Dokumentensuche

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