Agentic AI & Copilot
Microsoft Copilot, Copilot Studio, Azure AI and autonomous agents for Swiss enterprises.
What this hub covers
How to build AI colleagues that actually work: from Microsoft 365 Copilot to Copilot Studio to specialised agents on Azure AI Foundry, OpenAI and Claude. Hands-on articles, products and real cases.
What you'll find here
The key areas we cover in this hub – linked with articles, cases and products.
Microsoft 365 Copilot rollout
License strategy, data hygiene, pilot groups, training and adoption measurement.
Copilot Studio agents
Custom agents with your own knowledge sources, actions and plug-ins – without deep coding.
Azure AI Foundry
Model choice (GPT, Claude, Llama), RAG architectures and fine-tuning for industry use cases.
Industry agents
SINA, MINA, TINA for practices – plus custom agents for public sector, insurance and hospitals.
Agent architecture & security
Tenant isolation, audit logs, Swiss data residency and revFADP-compliant processing.
Embodied AI & robotics
Next generation: AI agents that work with robots, sensors and physical processes.
Is this for you?
- Executives rolling out AI strategically
- IT leads with a Microsoft 365 tenant
- Industries with high repetition (practice, public sector, insurance)
- Teams who want to actually use their Copilot licenses
Agentic AI article library
All in-depth Agentic AI articles organised by topic area – from Copilot to Claude to OpenClaw, with comparisons and guides.
Agentic AI Services
From readiness analysis to Copilot rollout to custom agents.
Related products
Turn-key CNEXT solutions for this topic
Real-world cases
How Swiss companies built this with us
Frequently asked
What distinguishes Microsoft Copilot from ChatGPT?
Copilot natively works with your Microsoft 365 data (email, SharePoint, Teams) in your tenant context, with enterprise compliance and data residency. ChatGPT is a generic web service without access to your business data.
Do I need a custom AI or is Copilot enough?
For general office work, Microsoft 365 Copilot is enough. For industry-specific workflows (vet practice, public sector, hospital), we build custom agents in Copilot Studio or Azure AI Foundry – connected to your ERP, patient system or DMS.
What does an agent pilot project look like?
Typically 4–6 weeks: use-case definition, data integration, prototyping, user testing with 5–10 pilots, hardening and rollout plan. Then a clear go/no-go decision.
What is the CNEXT knowledge hub on "Agentic AI & Copilot"?
The CNEXT knowledge hub on "Agentic AI & Copilot" brings together practical knowledge, articles and resources from real Microsoft 365 and SharePoint projects in Switzerland. CNEXT shares experience from over 100 projects so that Swiss organisations can make better decisions – around digital transformation, Agentic AI and Microsoft solutions.
practical articles and resources from real CNEXT projects – no vendor marketing, but experience from Switzerland
CNEXTheadquarters – all CNEXT content is based on real Microsoft 365 projects for Swiss organisations from the Berne office
CNEXTlanguages – CNEXT resources are available in German and English for Swiss and international teams
CNEXT“We share our knowledge because we believe well-informed clients are the best partners. Everything we publish here comes from real projects – no theory, no vendor copy.”
Marcel Haas— CEO & Solution Architect, CNEXT