Microsoft Teams consulting for Swiss enterprises: rollout, governance, telephony (Direct Routing), Viva Connections and Teams apps. CNEXT – Microsoft Teams partner from Bern.
CNEXT implements and governs Microsoft Teams for Swiss organisations of 20 to 10,000+ users – from initial rollout and adoption to advanced scenarios: Teams Phone (Direct Routing), Viva Connections, Teams apps and compliance recording.
Teams governance is critical: without it, tenants accumulate hundreds of abandoned teams. CNEXT implements Teams Lifecycle Management with automated expiry, naming policies and site classification. Free Teams health check →
CNEXT Teams services: Teams deployment and rollout (including change management), Teams governance and lifecycle management, Teams Phone (Direct Routing for Swiss telephony providers), Viva Connections (SharePoint intranet in Teams), custom Teams apps (SPFx, Power Apps), compliance recording, retention policies and Teams admin managed services.
Without governance, Microsoft Teams tenants accumulate hundreds of unused teams, uncontrolled guest access and orphaned channels. Teams governance defines: site creation policies, naming conventions, expiry/lifecycle rules, guest access controls and channel permissions. CNEXT automates governance via PowerShell, Power Automate and the Teams Admin Center.
Teams Phone replaces traditional PBX systems with cloud telephony in Microsoft Teams. Direct Routing connects Teams to Swiss telephony providers (Swisscom, Sunrise, Salt, Colt) via a certified Session Border Controller (SBC). CNEXT has delivered Teams Phone for Swiss clients from 20 to 2,000+ users, replacing Cisco and Alcatel PBX systems.
A Teams rollout for a Swiss SMB (50–300 users): 4–8 weeks including change management, training and governance setup. A large enterprise rollout (1,000+ users, Teams Phone, custom apps, governance): 3–6 months. CNEXT provides a wave-based rollout plan to minimise disruption.
Microsoft Viva Connections makes SharePoint the Teams homepage – employees access company news, resources, the org chart and HR information directly in Teams. CNEXT builds the Viva Connections dashboard (adaptive cards for IT tickets, leave balance, news, links) and integrates it with the SharePoint intranet.
Yes. CNEXT builds Teams apps as SPFx web parts (SharePoint-backed), Power Apps embedded as Teams tabs, Bot Framework bots (Copilot Studio), meeting extensions (pre/in/post meeting tabs) and personal tabs with custom React frontends. All apps support Teams single sign-on via Entra ID.
Teams deployment only (licensing, tenant config, basic training): CHF 5,000–15,000. Teams + governance + Viva Connections + change management: CHF 20,000–60,000. Teams Phone (Direct Routing, 100 users): CHF 15,000–30,000. CNEXT provides fixed-price quotes after a discovery workshop.
Yes when correctly configured. Microsoft stores Teams data in Swiss/EU data centres (Switzerland North, Switzerland West). CNEXT configures retention policies, eDiscovery, compliance recording (FADP-compliant), DLP rules for chat messages and Sensitivity Labels for Teams/channels.
Yes. Teams Phone with Direct Routing is a full PBX replacement: inbound/outbound calls, transfer, hold, voicemail, auto-attendant, call queues and call recording. CNEXT has migrated Swiss clients from Cisco, Avaya, Alcatel and Swisscom-hosted PBX to Teams Phone with zero call quality issues post-migration.
CNEXT's Teams adoption programme: stakeholder workshops (identify champions and use cases), training (recorded videos, live sessions in DE/EN), a Teams adoption toolkit (quick reference cards, FAQ documents, tips channel), success metrics (adoption dashboard in Power BI) and ongoing coaching for champions.